Search

Terms and Conditions

1. APPLICATION OF THESE CONDITIONS

These conditions, subject to any variations we agree to in writing, apply to all supplies made by AutoTest Products Pty Ltd (supplier) specified in the invoice or the contract as the supplier to the entity specified in the invoice or the contract as the purchaser. These conditions, in their present form or as changed, pursuant to these conditions, together with the relevant credit application form (if applicable), invoices and Purchase Orders exchanged between the parties form the contract.

2. INCONSISTENCIES

Where the supply purports to be made on or subject to terms and conditions other than these conditions, the Purchaser agrees that such other terms and conditions are disregarded and form no part of the Contract unless the Supplier agrees otherwise in writing.

3. ACKNOWLEDGMENT

The Purchaser acknowledges and agrees that:
3.1 the Supplier’s liability under these conditions falls solely on the Supplier; and
3.2 the obligations the Purchaser accepts and warranties the Purchaser makes are accepted and made for the benefit of the Supplier and all of the Supplier’s related bodies corporate.

4. ACCEPTANCE OF PURCHASE ORDERS AND FORECASTS

4.1 The Supplier will only accept Purchase Orders which are accompanied by a purchase order number. The Supplier reserves the right to refuse acceptance of any Purchase Order. Any quotation given by the Supplier lapses if not accepted by the Purchaser within 30 days.
4.2 If the Purchaser has provided the Supplier with a forecast of future requirements it acknowledges that the Supplier will be entitled to rely on the accuracy of such forecast(s) for the purpose of ordering raw materials and arranging its resources so as to be able to meet those forecast requirements.
4.3 If any such forecast is materially inaccurate the Supplier shall be entitled to invoice the Purchaser for all costs, expenses or losses which result from the Supplier having relied on the inaccurate forecast. Such invoice will be subject to the normal terms of payment applying to the Purchaser.
4.4 In any event, the Supplier shall be entitled to invoice the Purchaser for all finished Goods made to forecast and not ordered by the Purchaser within 3 months of manufacture. Such invoice will be subject to the normal terms of payment applying to the Purchaser.

5. TERMS OF PAYMENT

Normal Terms of payment are cash with order, COD unless credit terms have been approved by the Supplier in writing. If credit is satisfactorily established, invoices will be paid on or before the last business day in the month of the invoice date (without deduction or set-off of any kind) unless otherwise agreed to by the Supplier in writing.
If use of credit card is approved, then payment is due on the date of invoice. In the event payment is not received by the due date the Supplier reserves the right to charge interest at the 90-day Bank Bill Swap Bid Rate (as quoted on ASX at 11 am) plus 5% commencing from the due date of payment in respect of all the Purchaser’s indebtedness which is overdue. Any interest so levied shall accrue on a daily basis and shall accrue until all monies owing are paid in full. The Purchaser shall also be liable to pay all expenses, legal costs on a solicitor and own client basis, of the Supplier in relation to obtaining remedy of the failure to comply.
The Customer agrees that it shall not defer or withhold payment or deduct any amount from the account of the Company by reason of any claim it alleges against the Company.
The Customer agrees to the following incidental additional costs being charged pursuant to the applicable payment method (via either Credit card, PayPal or Credit Account) from the time the event which gives rise to the costs occurs:

6. DEFAULT

If the Purchaser defaults in payment, or an application is made to a court to wind up the Purchaser, or a receiver or administrator is appointed to manage the affairs of the Purchaser, or the Purchaser is in material breach of the Contract, then the Supplier may terminate the Contract or any Purchase Order immediately and may recover from the Purchaser, at a minimum, reasonable compensation for materials purchased and ordered and labour expended in complying with the Purchase Orders.

7. DELIVERY AND RISK

7.1 While the Supplier will use all reasonable endeavours to deliver by the date specified in the Purchase Order, it does not unless otherwise agreed in writing guarantee delivery on that date and is not liable for any Loss resulting from late or early delivery. Delivery of the Goods shall be effected when the Goods are loaded to the delivery vehicle or placed on the Purchaser’s or the Purchaser’s agent’s nominated carrier. If no date for delivery has been specified, then the Goods shall be supplied to the Purchaser and the Purchaser shall receive the Goods as soon as practicable after the Purchase Order has been accepted by the Supplier and the Goods have been manufactured.
7.2 Risk in the Goods passes to the Purchaser at the time of delivery. Delivery to the Purchaser is deemed to occur at the time of delivery to the Purchaser, its agent or carrier.

8. PASSING OF PROPERTY

8.1 The Supplier’s rights under this clause 8 secure:

  1.  the Supplier’s right to receive the price of all Goods sold under this Contract;
  2.  all other amounts owing to the Supplier under this Contract or any other contract.

8.2 All payments received from the Purchaser must be applied in accordance with section 14(6)(c) of the PPSA Act.
8.3 The Purchaser agrees that legal title and property in the Goods is retained by the Supplier until payment is received in cleared funds from the Purchaser of all sums owing to the Supplier, whether under the Contract or otherwise. The Purchaser must keep the Goods separate from other goods and store the Goods so that they are readily identifiable as those supplied by the Supplier.
8.4 The Purchaser must not sell the Goods except in the ordinary course of the Purchaser’s business. 8.5 If the Purchaser fails to pay by the due date any amount owing to the Supplier, the Supplier may (without prejudice to any of its other rights) recover and resell any of the Goods in which property has not passed to the Purchaser. In addition to any rights the Supplier may have under Chapter 4 of the PPSA Act, the Supplier may, without notice, enter any premises where it expects the Goods may be located and remove them without committing a trespass, and the Purchaser authorises the Supplier to enter onto the premises where the Goods are kept to take possession of the Goods for that purpose at any time. The Purchaser also indemnifies the Supplier from and against all Loss suffered and or incurred by the Supplier as a result of exercising its rights under this clause 8. If there is any inconsistency between the Supplier’s rights under this clause 8 and its rights under Chapter 4 of the PPSA, this clause 8 prevails.
8.6 The Purchaser acknowledges and warrants that the Supplier has a security interest (for the purposes of the PPSA) in the Goods and any proceeds until title passes to the Purchaser in accordance with this clause 8. The Purchaser must do anything reasonably required by the Supplier to enable the Supplier to register its security interest with the priority the Supplier requires and to maintain that registration.
8.7 The security interest arising under this clause 8 attaches to the Goods when the Purchaser obtains possession of the Goods and the parties confirm that they have not agreed that any security interest arising under this clause 8 attaches at any later time.

9. CANCELLATIONS

Any request by the Purchaser for cancellation of a Purchase Order must be in writing and may be delivered by post, hand delivery or facsimile or email. The Purchaser is liable to reimburse the Supplier for the costs it has incurred for labour and materials in fulfilling the Purchase Order up to the date the request for cancellation is received and acknowledged by the Supplier. Unless otherwise permitted under these Terms & Conditions Orders, once accepted, may not be cancelled or varied otherwise cancellation and variation fees may apply. You cannot cancel an Order once Goods have shipped in any circumstances. Special Orders cannot be cancelled. If we cancel your Order after acceptance, we will send you an e-mail notifying you of that cancellation. If we do, we will refund any money paid in respect of that Order unless an amount paid is subject to be forfeited (such as the non-refundable deposit for Special Orders).
Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law) or as expressly set out in these Terms & Conditions, Autotest Products will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of cancellation of your Order, whether in contract, negligence or otherwise.

10. FORCE MAJEURE

10.1 Neither party is liable for any Loss incurred by the other party as a result of any delay or failure to observe any of these conditions (other than an obligation to pay money) as a result of any circumstance beyond the party’s control, including but not limited to any strike, lock-out, labour dispute, fire, flood, accidental or malicious damage or breakdown in machinery. The party affected must notify the other party as soon as possible of such circumstance.
10.2 During the continuance of such circumstance the obligations of the party affected, to the extent they are affected by the circumstance, are suspended and resume as soon as possible after the circumstance has ceased to have effect.

11. SUPPLIER’S LIABILITY

11.1 Nothing in these conditions is to be interpreted as having the effect of excluding, restricting or modifying any statutory guarantee, condition or warranty, or right or liability implied by any applicable legislation into the Contract, if such exclusion, restriction or modification would be void or prohibited by the legislation.
11.2 To the extent that the Supplier breaches any statutory guarantee, condition or warranty implied into the Contract and which cannot be excluded or modified, the Supplier’s liability is limited to, at the Supplier’s discretion:
a) in the case of Goods:

  1.  replacement of the Goods or supply of equivalent Goods;
  2.  payment of the cost of replacing the Goods or acquiring equivalent Goods;
  3.  repair of the Goods; or
  4.  payment of the cost of having the Goods repaired; or

b) in the case of services, to:

  1. supply of the services again; or
  2. payment of the cost of having the services supplied again.

11.3 Subject to (a) and (b) above, the Supplier is not liable to the Purchaser (or to any third party claiming through the Purchaser) for any Loss caused by any act or omission of the Supplier, its employees or agent, and whether based on negligence, tort, contract or otherwise. Under no circumstances shall the Supplier be liable for indirect or consequential losses.

12. INTELLECTUAL PROPERTY

Any technical information, knowledge or processing methods at any time transmitted either orally or in writing by the Supplier to the Purchaser shall remain the property of the Supplier and shall be considered absolutely confidential by the Purchaser who shall not use them for any purpose nor sell transfer or divulge them in any manner to anyone without the prior written consent of the Supplier. The Purchaser warrants that the use by the Supplier of any designs or instructions supplied by the Purchaser will not infringe the patents, trade marks, designs or copyright (”intellectual property”) of any other person and the Purchaser agrees to indemnify the Supplier against any claim relating to or arising from the infringement of any intellectual property of any other person. If at any time a claim is made against the Supplier or the Supplier becomes aware that a claim is likely to be made against the Supplier for infringing any intellectual property or contributing to any such infringement by the Supplier or any other person as a result of supplying Goods, the Supplier may immediately terminate or suspend this Contract.

13. QUANTITY AND QUALITY TOLERANCES

Where the Purchaser supplies specifications to the Supplier, any Goods not varying in the specification stipulated by the Purchaser by more than the established industry tolerance must be accepted by the Purchaser as complying with the Contract.

14. PRICE VARIATION

Any addition or change to the specifications of the Goods must be agreed in writing by both the Supplier and the Purchaser and may result in a price variation in accordance with paragraph 15.1.

15. TAX AND DUTIES

The Purchaser is liable for all taxes (including GST), duties, levies and other government fees and charges in relation to the Goods. Unless specified otherwise, prices quoted do not include such taxes (including GST), duties, etc.

16. GOODS AND SERVICES TAX

16.1 If, and to the extent, any supply of the Goods under the Contract is a taxable supply within the meaning of the GST Law, the price for the Goods will be increased to
16.2 All rebates, discounts or other reductions in price will be calculated on the GST exclusive price.
16.3 The parties agree that:
a) the parties must be registered persons within the meaning of the GST Law;
b) the Supplier must provide tax invoices and if applicable adjustment notes to the Purchaser in the form prescribed by or for the purposes of the GST Law; and
c) costs required to be reimbursed or indemnified excludes any amount that represents GST for which an input tax credit within the meaning of the GST Law can be claimed.

17. CLAIMS

Any claim by the Purchaser arising out of the Contract must be made in writing and may be delivered by post, hand delivery, facsimile or email as soon as practicable after discovery by the Purchaser of the problem and in any event no later than 14 days after delivery of the Goods. To the extent the Supplier can identify the Goods and the date of manufacture the Purchaser must supply a sample and information if requested. The Supplier has the right at any time within 14 days after receipt of the claim to inspect the relevant Goods. If the Purchaser disposes of any of the Goods within the 14 day period, except with the written consent of the Supplier, all claims in respect of the Goods disposed of are deemed to have been waived by the Purchaser

18. CONFIDENTIALITY

Unless required by law or otherwise agreed, the Purchaser must keep confidential all information it receives from the Supplier which relates to the Goods, the Supplier’s business or any services the Supplier provides and any of the Supplier’s intellectual property (including without limitation any formulations), other products or processes except to the extent that information is in the public domain.

19. INSURANCE

Unless otherwise instructed by the Purchaser in writing or included in a written quotation or price list by the Supplier, insurance cover for the Goods in transit will not be arranged by the Supplier. Instructions for insurance cover will only be accepted in writing at the time the Goods are ordered. The Supplier is not obliged to give the Purchaser a notice referred to in Section 39, Goods Act 1958 (Vic) (or any equivalent legislation).

20. TRANSPORT

If the Purchaser requests delivery by means other than the means normally used by the Supplier, then the Purchaser must pay all additional costs associated with the means chosen. If, within 4 weeks after the Goods are available for dispatch, the Supplier is unable or finds it impractical to transport the Goods by the means chosen, the Supplier may transport the Goods by any means it considers suitable and will advise the Purchaser accordingly.

21. OTHER DELIVERY PROVISIONS

21.1 Delivery may be made in one or more lots and at different times and by separate deliveries or shipments. Each lot must be accepted and paid for, notwithstanding any late delivery or non-delivery of any other lot. If the Supplier allows the Purchaser to nominate a delivery date, such date may not be more than 60 days after the expected date of manufacture of the Goods, as advised by the Supplier to the Purchaser.
21.2 If the Purchaser is unable or unwilling to accept delivery on or before the nominated delivery date, or if no delivery date is nominated and the Purchaser is unable to accept delivery when the Supplier gives notice that the Goods are available for delivery, then the Supplier will hold the Goods in stock for 45 days after which time it may, at its discretion:
a) continue to hold the Goods and charge the Purchaser for storage;
b) invoice the Purchaser and deliver the Goods in accordance with prior arrangements, notwithstanding that the Purchaser’s representative or agent is not present or is unwilling to accept the Goods; or
c) treat the Contract as having been repudiated by the Purchaser and invoice the Purchaser for the full Contract price for the Goods and any other costs incurred by the Supplier less any amounts received by the Supplier from a bona fide sale of the Goods to a third party.
21.3 The Supplier will deliver the Goods to the Purchaser’s nominated store. The Purchaser must unload the Goods at the Purchaser’s risk.

22. PRODUCT SPECIFICATIONS AND DESIGN CHANGES

The Supplier may make any changes or improvements to the design or specification of the Goods at any time without giving prior written notice to the Purchaser unless otherwise agreed in writing.

23. TOOLING

Any tooling charges are payable by the Purchaser either as an upfront payment or by amortised payments, as agreed in writing by the parties. Amortised tooling remains the property of the Supplier unless otherwise agreed in writing.

24. PAYMENT BY LETTER OF CREDIT

If the Purchaser is not resident in Australia or is not an Australian company, payment must be made by irrevocable letter of credit. If the Purchaser requires delivery of the Goods outside Australia, prices quoted are “free on wharf” free alongside ship, unless otherwise agreed in writing by the Supplier.

25. ASSIGNMENT AND NOVATION

The Purchaser must not assign or novate the Contract or otherwise deal with the benefit of it or a right under it, or purport to do so, without the prior written consent of the Supplier. A change in control of the Purchaser will be deemed an assignment for the purposes of this contract;

26. RELATIONSHIP OF THE PARTIES

Except as expressly provided in the Contract nothing in the Contract is intended to constitute a fiduciary relationship or an agency, partnership or trust; and no party has authority to bind any other party.

27. SIGNIFICANT REGULATORY CHANGES

Should any significant change in law or regulation (for example any form of emission or carbon trading scheme or emissions or carbon tax) occur during the Term, the Supplier will subject to clause 11.1 be entitled, by notice in writing to the Purchaser, to increase the price payable by the Purchaser for Products by an amount equal to the increased cost that will be incurred by the Supplier in supplying the Products to the Purchaser as a result of such significant change.

28. ENFORCEMENT OF SECURITY INTEREST

If Chapter 4 of the PPSA would otherwise apply to the enforcement of the security interest created under this Contract, the Purchaser agrees that the following provisions of the PPSA will not apply; section 95 (notice of removal of accession) to the extent that it requires the Supplier to give a notice to the Purchaser; section 121(4) (enforcement of liquid assets – notice to grantor); section 130 (notice of disposal), to the extent that it requires the Supplier to give a notice to the Purchaser; paragraph 132(3)(d) contents of statement of account after disposal); subsection 132(4) (statement of account if no disposal); section 135 (notice of retention); section 142 (redemption of collateral); section 143 (reinstatement of security agreement).

29. NOTICES UNDER PPSA

The Supplier does not need to give the Purchaser any notice under the PPSA (including a notice of verification statement) unless the notice is required by the PPSA and that requirement cannot be excluded.

30. PRIVACY

The Purchaser must comply with the Privacy Law with respect to any act done or practice engaged in by the Purchaser for the purposes of this Contract, including, without limitation, in relation to the collection, use disclosure, storage, destruction or de-identification of Personal Information. The Purchaser must also enter into a contractual arrangement to this effect with any subcontractor or third party to which it discloses Personal Information in connection with this Contract.

31. WARRANTY

31.1 AutoTest Products Pty Ltd or any Authorised AutoTest Service Centre warrants its product against defects in material and workmanship for a period of 12 months from the original date of purchase. This warranty applies only to products and components supplied by AutoTest Products which can be identified by the trade name or logo affixed to them or by other documents. AutoTest Products does not warrant any products not supplied by AutoTest Products.
31.2 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
31.3 AutoTest Products or any Authorised AutoTest Service Centre reserves the right to refuse warranty repair if accident, abuse, misuse or misapplication has damaged the product. In transit or as a result of service or modification by other than an Authorised Service Centre, nor are any other warranties expressed or implied, including any regarding merchantability or fitness for any other particular purpose.
31.4 Subject to section 1.1 and the terms below, as your Standard Warranty Autotest agrees to repair or replace at AutoTest‘s cost the AutoTest product, and any AutoTest accessory supplied with the product, purchased by you in Australia from a AutoTest Authorised Dealer when the product does not perform in accordance with the manufacturer’s specifications during the Warranty Term, commencing from the date of purchase.
31.5 To make a claim under the Standard Warranty you will need to:
a) In Australia contact the AutoTest Call Centre on 038840 3017 to register your claim and provide the details to enable Autotest  to assess the claim.
(b) Provide or make the product available to AutoTest or a AutoTest Authorised Service Centre or as otherwise agreed with AutoTest. If you are required to return the product to a AutoTest Authorised Service Centre, AutoTest will provide details of the centre to you. To find the nearest AutoTest Authorised Service Centre, either contact AutoTest Australia on 03 8840 3000 or use the Service Centre Locator found in the support section at www.autotest.net.au (Australia).
(c) Please note, you will need to submit proof of purchase (e.g. bill of sale, invoice or purchase receipt) with your claim.
31.6 Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products. Replacement of the product or a part does not extend or restart the Warranty Term.
31.7 If the product presented for repair is capable of retaining user-generated data, you are advised that repair of the product may result in loss of the data.
31.8 The product will be at the owner’s risk whilst in transit to and from the AutoTest Authorised Service Centre.
31.9 AutoTest will bear the expense of transport where transported by AutoTest or its Authorised representatives. Any other expense of claiming the warranty will be borne by you.
31.10 AutoTest and its Authorised Service Centres may seek reimbursement of any costs incurred by them when the product is found to be in good working order.

32. WARRANTY EXCLUSIONS AND LIMITATIONS

32.1 To the full extent permitted by law, but subject always to 1, the Standard Warranty will not apply:
32.2 If the product has not been installed, operated, maintained or used in accordance with the manufacturer’s instructions or specifications provided with the product.
32.3 If the factory-applied serial number has been altered or removed from the product.
32.4 To damage, malfunction or failure resulting from alterations, accident, misuse, abuse, fire, liquid spillage, mis-adjustment of customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the product.
32.5 The use of proper paper and stationary is very important to the operation of the printers. Use of non-standard paper will jam the printer and/or wear the print head. Use of non-standard paper will void the warranty.
32.6 repairs attempted or made by other than our regional repair centre or authorised warranty service centre.
32.7 To damage arising during transportation, installation or while moving the product, or to any transportation costs of the product or any parts thereof to and from the owner, unless otherwise specified in these Warranty Terms.
32.8 conditions or malfunctions caused by the reasonable effects of fair wear and tear or the malfunction of normally wearing parts, which include but are not limited to: Batteries, plugs and leads.
32.8 To any third-party software or hardware not contained in the product as originally configured by the manufacturer.
32.9 To any failure, to the extent that the failure is not a failure of the product to perform in accordance with its specifications.
32.10 To any failure, to the extent that the failure is not a failure of the product to perform in accordance with its specifications.

32.11 To replacement or repair of any

  1.  consumables (including cables), paper, ink ribbons or
  2.  batteries (beyond 3 months from date of purchase), or
  3.  lost parts or accessories.

32.12 To service of any product whilst it is outside Australia.
32.13 To any wear and tear.
32.14 Autotest will not be liable for any loss, damage or alterations to

  1.  third party hardware or software; or
  2.  programs, data or information stored on any media or any part of the product, no matter how occurring; or
  3.  for any loss or damage arising from loss of use, loss of profits or revenue, or for any resulting indirect or consequential loss or damage.

32.15 This warranty is not transferrable beyond the original purchaser.

33. WARRANTY FOR REPAIR SERVICES

AutoTest Products warrants that appliances repairs are covered by a repair warranty period of 3 months from the date of completion. This warranty applies to the repair itself, any parts and accessories replaced while carrying out repairs and labour required to repair your appliance by our assigned repairer. Any work carried out by a repairer other than a repairer appointed by AutoTest Products, is not covered by AutoTest Products repair warranty. This repair warranty excludes faults not related to the original complaint or repair, including any physical or accidental damage, or work done after the original repair was completed. The Customer is responsible to confirm that their product is not currently under any manufacturer, extended or repairer warranty before booking an Appliance Repair service. AutoTest Products are not liable for any manufacturer warranty periods voided.

34. REPAIR SERVICE

During the repair process, if after replacing any agreed parts, the repair agent finds further parts that need to be replaced for the product to be in good working order, they will provide a quote for any additional costs and request your permission to proceed. Upon receiving a quote, if you choose to go ahead with the repair, you will be required to pay any additional charges prior to any work taking place. If you do not wish to proceed, the original parts will be refitted if possible. A refund for the cost of the repair service will not be provided if you choose not to proceed with the repair after reviewing any additional repair costs. In this instance, you may receive a $100 Replacement Credit to assist with the cost of the replacement of your product. If you are uncontactable, no further work will be completed until contact is made. Repairs may require parts that may not be available at the time of assessment and need to be ordered. Estimated lead times will be provided prior to the acceptance of the quote, however this lead time may be exceeded due to issues such as parts availability or any freight delays, which may delay the completion of your appliance repair. You will be advised of any delays to the repair completion date.

35.MISCELLANEOUS

35.1 Any of these conditions may be varied in writing by the Supplier unless otherwise agreed between the parties. Any variation to these conditions will only apply to
35.2 Purchase Orders placed after the condition has been varied. The Supplier may set-off any amounts owed by it to the Purchaser under the Contract against amounts owed by the Supplier to the Purchaser on any account
35.3 whatsoever. The waiver by the Supplier of any provision, or breach of any provision, of the Contract is not to be construed as a waiver of any other provision or a breach of any
35.4 other provision, or further breach of the same or any other provision of the Contract. If any provision of the Contract is unenforceable or void either in whole or in part for any reason, then that provision (or part) is deemed to be deleted without in any way
35.5 affecting the validity or enforceability of any other provision. The Contract (including the details appearing on the Purchase Order) constitute the entire agreement between the Purchaser and the Supplier and no modification is
35.6 binding in relation to the Contract unless agreed to in writing by the Supplier. Any dispute arising out of the Contract is governed by the laws of the State of Victoria of the Commonwealth of Australia and the Purchaser submits to the jurisdiction of and agrees to be bound by the Federal Courts of Australia and of the State of Victoria. The following words have the following meanings in these conditions:

  1.  “Contract” means the contract between the Purchaser and the Supplier for the supply of the Goods, as described in clause 1;
  2.  “Goods” means all goods and/or services ordered in the Purchase Order;
  3.  “GST” has the same meaning as in the GST Law;
  4.  “GST Law” means the A New Tax System (Goods and Services Tax) Act 1999 (Cth);
  5.  “Loss” means any loss, liability, damage, expense or cost whatsoever and includes (without limitation) indirect or consequential loss or damage, loss of
  6.  profits or business opportunity, and damage to equipment or property; “Personal Information” has the meaning set out in the Privacy Act 1988 (Cth).
  7.  “PPSA” means the Personal Property Securities Act 2009 (Cth);
  8.  “Privacy Law” means the Privacy Act 1988, including (without limitation) the 13 Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) and all relevant Australian privacy laws, including the Health Privacy Principles under state legislation (e.g. those contained in the Health Records Act 2001 (Vic) or the privacy provisions contained in Part 2 of the Health Records (Privacy and Access) Act 1997 (ACT)), the Privacy Regulations 2013 and the Privacy (Credit Reporting) Code.
  9.  “Purchase Order” means a purchase order issued by the Purchaser to the Supplier;
  10.  “Purchaser” means the person (including its successors, personal representatives and permitted assigns) who acquires the Goods from the Supplier, and where this consists of more than 1 person the obligations in the Contract are deemed to be joint and several;
  11.  “Related Bodies Corporate” has the meaning given to it in the Corporations Act 2001 (Cth); and
  12.  “Supplier” means the company identified in the invoice

36.CALIBRATION INTERVALS

The Purchaser acknowledges and agrees that:
36.1 the Supplier will provide calibration due (and or expiry) dates on all calibration certificates, this information will be provided based on advice from regulatory authorities and design tolerances of componentry.
36.2 the Supplier will report results decisions (pass or fail) in agreeance with published manufacturing tolerances.
36.3 this requirement may be varied by specific agreement with the Purchaser.

Also see our Online Purchase Terms and Conditions

1 July 2021 – Commercial-In-Confidence

Our Distributors

Auto Test products are sold in 50 countries across the world. Find your local distributor.

Click outside to hide the comparison bar
Compare

FAQ – Autostop Maxi

Where is the user manual?

The user manual is stored inside the USB drive that came in the box as a PDF file. The manual can be download from AutoTest Product website as well.

My screen is too dark/light.

Adjust the contrast by using the ‘O’ menu command and pressing the up or down arrows. Refer to your manual for more information.

My Brake Meter turns off when printing.

Charge the battery.

How often should I charge my battery?

It is okay to leave the unit on charge all the time.

My brake tester will not take charge.

Check that the charge light is on. Measure the output voltage of the charge. Batteries normally have a life of 2-3 years. If the problem persists, call our Service Team.

My brake meter does not print out the results after the test.

After a test, press Y to print out the results. If the results displayed are not correct, press NO and repeat the test. Call our Service Team if the problem persists.

The paper won’t feed.

Wrong paper type – replace the paper roll. Clean dust and dirt from the printer with a dry brush.

Does my printer need oiling?

No. Under no circumstances should you oil your printer, this will void your warranty.

How long does my printer ribbon last?

The ribbon should be changed with every second roll of paper.

 

Where do I buy paper and ribbons?

From the online shop on our website or your local distributor. A paper pack consists of 2 paper rolls and 1ribbon.

Can I replace or repair my pedal sensor?

No. Each sensor is individually calibrated; this must be done by Service Team.

I need to push the brake pedal very hard to get the AutoStop brake tester to work.

Call our Service Team, and a technician will help you to adjust the meter.

Every test has the same pedal force reading. The pedal sensor wire is broken. Send the meter back for repair to AutoTest Products, or via your local distributor.

The plastic cap on my load cell is loose.

The cap should be loose for correct operation.

The speed reading is much higher than the speed I was travelling.

The brake meter was not firmly secured in the car – repeat the test.

The speed reading is much lower than the speed I was travelling.

The sensors may need adjustments – turn the brake meter off, then on again to perform a self-check.

Call the Service Team if the problem persists.

What sort of stop is required?

A moderate stop from approximately 35 km/h is best. Do not skid the vehicle, as this will provide poor results.

How often do I need to calibrate my AutoStop Brake Tester?

Maxi – 2 years.

How long does it take to calibrate my Brake Meter?

It may take one business day to calibrate (excluding shipping and repairs).

Where do I send my AutoStop Brake Tester for calibration?

Send it to AutoTest Products or through your local distributor.

What should I send when my AutoStop Brake Tester needs service and calibration?

Please send your brake meter, charger, business card

and up to date contact details.

Can I hire a replacement brake tester while mine is repaired or calibrated?

Yes, we require a bond paid by credit card and

dispatch will be same day.Contact us for the hire forms.

Why is the distance shown on the meter different to that measured with a tape measure?

AutoStop brake meters measure deceleration (braking efficiency) directly (which is the design parameter used in original homologation) to an accuracy of 2%. Distance is calculated by the meter in its internal computer using the average deceleration measurement, time to stop (from the internal real time clock – accuracy 1.0%) and the assumption that the final speed is zero. The double integration process involved in the mathematics compounds these measurement accuracies and dependent on the shape of the deceleration versus time trace can generate a different result. The difference will be much less than that obtained from using any peak deceleration instrument such as a Tapley meter. The difference is due solely to the mathematics and is not a function of the AutoStop meter. Regulators in certain jurisdictions still use “distance to stop” – because in the 70’s and 80’s direct measurement of braking efficiency to an accuracy of 2%. The regulations will “catch-up” eventually.

Can I store two tester ID numbers in the meter?

No, only one ID can be stored. Please press “N” on the Examiner ID prompt to reset it.

How long does my warranty last?

12 months parts and labour. 3 months parts and labour for repairs.

My time or date is incorrect.

If the time is incorrect by one hour, check the daylight saving setting. Otherwise, contact us and a technician will assist you.

How do I get the latest version of the download software for my brake meter? The latest version of the download software is available for free download on our website.

My download software / datalogger isn’t working.

Check that all cables are connected securely and are not damaged. If you are running Windows 2000, you must use the new Windows-based software, since the old MS-DOS data logging software is not compatible. You can download the latest download software free from AutoTest website.

How do I clear the datalogger?

At the Ready > prompt, press “L” to enter the datalogger menu. Press “C” at the datalogger menu to wipe all saved test data.

Why is the speed wrong?

The device is not fastened properly, or has been turned on before fastening in the test position. Figure 1 shows correct test position. Needs to be seat belted into the passenger seat with the lid open and closer to the windscreen, not resting on the back

of the chair. Alternatively, you can place on the floor of the passenger seat facing the same direction.

Never hold on your lap for the test, between your legs, or on the floor of the driver’s side

 

 

Figure 1: AutoStop brake meter in position ready for testing. Secure in position before turning on and starting any testing.

 

I’ve lost my manual. Where can I get a copy?

You can download the latest version of our product manuals on the AutoTest website.

How do I change units from % to G?

At “ready” press “x” then “A”, pressing “A” repeatedly will toggle between units.

How do I change to daylight saving?

At ready press “T” then “D”, an asterisk will be displayed beside the time indicating Daylight saving.

How to check battery level?

Press “B” at Ready > screen.

Why does the screen show prelude and not register a brake test?

Please check pedal sensor reading. Press “c” at Ready>. Press “c” again, screen should show 0.XX N. Press on pedal sensor and see if the reading goes up accordingly. If there is a delay or the reading is not rising, please contact us.

I’ve lost the License code for using my Brake Meter with the Data logging software.

Please contact our service department with the unit’s serial number at the ready and they will assist you in generating a new code.

 

Why the Brake Meter turns off while printing, even it has been charged overnight?

The battery is not holding charge and needs to be replaced. Send it in to us for a replcement.

The charging light is not tuning on when I plug in the charger.

The charging socket may be damaged, or the LED may be blown. Send it in to us for repair. Please also send in with the charger you are using.

The Brake meter turns off in the middle of a test or print out, but it shows 100% battery.

The battery is not holding charge and needs to be replaced. Send it in to us for a replacement.

Why the keypad shows 12V input but I need to use a 14V charger?

That means 12V non-regulated. It should be shown as 14V if the charger output is regulated. We recommend using the charger that came with the Brake Meter only. Never use a 12V regulated charger, it will drain the battery. You can purchase a new charger through our website or your local distributor.

The charging light is not going off even when the battery is fully charged.

The charging light only indicate if a charger is plugged in, it won’t change according to the battery level.

My computer does not recognise my brake meter when plugged in via USB.

Please install the USB drivers included with the Brake Meter software, these are located in the ‘USB drivers’ sub-folder of the main folder where the datalogger was installed to (Typically: C:\Program Files (x86)\AutoTest\ Maxi and Heavy Datalogger).

Please contact us for further assistance if this still doesn’t recognise your Brake Meter.

How do I find which Comm Port number my Brake Meter was assigned?

Open ‘Device Manager’ and expand ‘Ports(Com & LPT)’. Search the list of devices for ‘USB Serial Device’ and to the right of its name will be the Com port number.

How do I use my Brake Meter with serial connection with newer desktops or laptops that don’t have a serial ports?

It is still possible to use a Brake Meter with serial connection on newer PCs that lack serial ports by using a USB-to-serial converter. Compatibility with individal converters may vary however and AutoTest can only offer minimal support in assisting you when using one.

 

How do I change the display views for km / mph, the unit of acceleration, graph mode etc? Refer to the manual, Section 4.

Brake meter will not turn on

Battery may be flat- charge unit for 12 to 16 hours. Battery charger has failed – check battery charger output with multimeter, also check condition of fittings. Battery or internal electronics have failed – return unit for servicing.

Brake meter does not record keypad input

Battery may be flat- refer below.

Brake meter turns itself off during use

Battery may be flat- refer below.

No printout

Out of paper = remove printer cover plate and check paper roll. Refer manual Section 4.

Printout illegible or hard to read

Printer ribbon needs replacing- Refer manual Section 5.

“Time out” displayed on printout

Unit not secured into position properly.Foot has been lifted from pedal before vehicle has stopped.

 

“MEM FAILED” is displayed when Brake Meter is switched ON.

Internal flash memory is not responding or it is faulty. Swtich off the unit and return it for servicing.

“Format Mme? Y/N” is displayed when Brake Meter is switched ON.

Internal flash memory is corrupt or unreadable.Press ‘N’ key to skip formatting. Switch off the unit and return it for servicing. Note: If ‘Y’ key is pressed, all existing data might get erased.

“Reset All? Y/N” displayed when unit is switched ON.

Clock memory is corrupt. Clock battery may be flat. Do NOT press ‘Y’. Press ‘N’and switch off the unit and return the unit for serviing.

“Accelero Fail” displayed when unit is switched ON.

Accelerometer chip is faulty. Return the unit for servicing.

FAQ – AutoTest Bluetooth Printer

How do I turn the power on my printer?

Press and hold the POWER button down for 2-3 seconds, or until the power indicator light turns red.

 

Why is the red light on my printer flashing?

When the printer is on, but has been inactive for a time, the red light will flash as the printer has en- tered power saving mode. To print again, press the Power button and the red light will stop flashing.

Why isn’t the Bluetooth printer connecting?

When connecting, it can take up to 20 seconds for the printer to pair. You will see the blue light flash- ing when it is paired. Restart the Bluetooth printer and make sure it is charged up.

My print-outs are faded. What should I do?

This means that the printer is almost flat. Charge your printer, and it will print darker.

 

What does the blue blinking light on my printer mean?

That the battery is almost flat. This means you must charge the device. (If the printer is charging, refer to the question below).

Can I use the printer while charging it?

Yes. While the printer is charging the blue light will turn on. When the printer is off the light will be solid. When the printer is turned on while charging the blue light will flash.

How do I correctly charge my printer?

 

Refer to your Printer User Manual point 3.2.7 BATTERY CHARGING on your USB, or download from our website – https://autotest.net.au/product/autostop-mini-plus-brake-meter/

 

FAQ – AutoLight

AutoLight won’t Turn on.

Firstly, ensure batteries are correctly inserted. If they are, they may be flat. Replace the batteries. If the light tester will still not turn on, please contact our service department.


 

AutoLight won’t stay on.

The lamp only stays illuminated for approx. 3 secs, then a result is shown.


The light globe is not working.

Return unit for servicing.

 

AutoLight turns itself off during use.

The batteries may be flat. Replace them.

 

My AutoLight briefly flashed an incorrect reading and switched off quicker than normal.

The batteries in your unit are low and don’t have enough charge to power the unit. Please replace BOTH with 9-volt batteries.

 

How long does a battery last?

Many hundreds of Tests.

 

Can I use a rechargeable battery?

No. Rechargeable batteries have lower voltage and are not suitable.

 

How often do I need to calibrate my AutoLight Tester?

Every 12 months.

 

How long does it take to calibrate my AutoLight?

It may take one business day to calibrate (Excluding shipping and any repairs).

 

Where do I send my AutoLight for calibration?

Send it to AutoTest Products (see contacts) or your local distributor.

 

What should I send when my AutoLight needs service and calibration?

Please send the device, a business card and updated contact details.

 

How long does the warranty last?

12 months parts and labour.3 months parts and labour for repairs.

 

Can I get a longer cord?

Yes. A longer cord can be purchased as an optional extra, which is double in length. The unit must be recalibrated after the modification.

FAQ – AutoTest Headlight Align

Where is the manual for the Headlight Align?

The manual for the Headlight Align is on the USB that is included with the unit. Additionally, it can be downloaded from our website.

I’m having dificulties assembling my Headlight Align?

Refer to the manual and follow the steps starting from Page 9, where the Fig 1 shows all the parts / pieces. You may also call us if you need further help.

 

FAQ – AutoStop Mini Plus

Where is the user manual?

The user manual is stored inside the USB drive that came in with the unit. The manual can also be downloaded on AutoTest Product website.

How to change daylight saving time?

Go to “View Clock?” and Press number “1” to toggle daylight saving. If the time is out, please contact us.

Can I change the batteries?

No. The batteries are soldered on the circuit board. Please send the unit to us if your batteries are faulty.

Why does the unit turn off once connected to the charger?

This is normal. Please turn off the meter before putting it to charge.

I need the data logging software for the AutoStop Mini, not the Mini Plus and I can’t find it on your website.

The AutoStop Mini has been superseded by the Mini Plus and we no longer have a product page for it. Please contact our service department and they will arrange a download link for you.

How often do I need to calibrate?

Mini Plus -1 Year

How do I know when to calibrate my Mini Plus?

Calibration due date is shown on the screen & shown on every test print out.

 

FAQ – AutoGas (Gas Analyser)

If the AutoTest Emissions Tester installer shows the following message: “The wizard was interrupted before AutoTest Emissions Tester could be completely installed.”

 

  1. Go to the Program Files directory on the C Drive

  2. Find the AutoTest folder

  3. Right click on the folder

  4. Click on the “Security” tab

  5. For your user account which should be under your name or administrator click on the “Edit” button

  6. Under the “permissions for everyone” list, tick “Allow” for “full control” and “modify”

  7. Click Apply and ok

  8. The installer should now work

How often does the Gas Analyser need to be calibrated?

 

Every 12 months. Send it directly to us, or via your local distributor for recalibration.

 

Can the Gas Analyser connect to the computer using USB?

 

The Gas Analyser needs to be connected to the PC via the supplied cable. Earlier cables are RS232 and will need an RS232 to USB adapter to plug into a USB port. Current cables connect directly through the USB port to the Gas Analyser.

Where is the user manual?

The user manual is stored inside the USB that came in the box. The manual can also be downloaded from our website.

Where do I buy the paper?

You can purchase a paper pack through our website or your local distributor. A paper pack consists of 4 paper rolls.

Can I buy more filters?

Yes. You can purchase these directly through our website.

Can I replace sensors by myself?

 

No. The Gas Analyser needs to be recalibrated after changing any sensors. Please contact AutoTest Products.

 

FAQ – AutoStop Suspension Meter

Why does the unit turn off once connected to the charger?

This is normal. Please turn off the meter before putting it to charge.

Can I change the batteries?

No. The batteries are soldered on the circuit board. Please send to AutoTest Products if your products are faulty.


FAQ – AutoStop BTS380 Battery System Tester

The Battery tester is tuning on and off.

The cable is broken. Send it to AutoTest Products or via your local distributor for repair.

Where do I buy my paper?

You can purchase a paper pack through our website or your local distributor. A paper pack consists of 9 paper rolls.


FAQ – AutoStop Heavy

  Where is the user manual?

The user manual is stored inside the USB drive that came in the box as a PDF file. The manual can be downloaded from AutoTest Product website as well.

My screen is too dark/light.

Adjust the contrast by using the ‘O’ menu command and pressing the up or down arrows. Refer to your manual for more information.

My Brake Meter turns off when printing.

Charge the battery.

How often should I charge my battery?

It is okay to leave the unit on charge all the time.

My brake tester will not take charge.

Check that the charge light is on. Measure the output voltage of the charge. Batteries normally have a life of 2-3 years. If the problem persists, call our Service Team.

My brake meter does not print out the results after the test.

After a test, press Y to print out the results. If the results displayed are not correct, press NO and repeat the test. Call our Service Team if the problem persists.

The paper won’t feed.

Wrong paper type – replace the paper roll. Clean dust and dirt from the printer with a dry brush.

Does my printer need oiling?

No. Under no circumstances should you oil your printer, this will void your warranty.

How long does my printer ribbon last?

The ribbon should be changed with every second roll of paper.

Where do I buy paper and ribbons?

From the online shop on our website or your local distributor. A paper pack consists of 2 paper rolls and 1 ribbon.

Can I replace or repair my pedal sensor?

No. Each sensor is individually calibrated; this must be done by Service Team.

 

I need to push the brake pedal very hard to get the AutoStop brake tester to work.

Call our Service Team, and a technician will help you to adjust the meter.

Every test has the same pedal force reading. The pedal sensor wire is broken. Send the meter back for repair to AutoTest Products, or via your local distributor.

The plastic cap on my load cell is loose.

The cap should be loose for correct operation.

The speed reading is much higher than the speed I was travelling.

The brake meter was not firmly secured in the car – repeat the test.

The speed reading is much lower than the speed I was travelling.

The sensors may need adjustments – turn the brake meter off, then on again to perform a self-check.

Call the Service Team if the problem persists.

What sort of stop is required?

A moderate stop from approximately 35 km/h is best. Do not skid the vehicle, as this will provide poor results.

How often do I need to calibrate my AutoStop Brake Tester?

Heavy – 1 Year.

How long does it take to calibrate my Brake Meter?

It may take one business day to calibrate (excluding shipping and repairs).

Where do I send my AutoStop Brake Tester for calibration?

Send it to AutoTest Products or through your local distributor.

What should I send when my AutoStop Brake Tester needs service and calibration?

Please send your brake meter, charger, business card

and up to date contact details.

Can I hire a replacement brake tester while mine is repaired or calibrated?

Yes, we require a bond paid by credit card and

dispatch will be same day. Contact us for the hire forms.

Why is the distance shown on the meter different to that measured with a tape measure?

AutoStop brake meters measure deceleration (braking efficiency) directly (which is the design parameter used in original homologation) to an accuracy of 2%. Distance is calculated by the meter in its internal computer using the average deceleration measurement, time to stop (from the internal real time clock – accuracy 1.0%) and the assumption that the final speed is zero. The double integration process involved in the mathematics compounds these measurement accuracies and dependent on the shape of the deceleration versus time trace can generate a different result. The difference will be much less than that obtained from using any peak deceleration instrument such as a Tapley meter. The difference is due solely to the mathematics and is not a function of the AutoStop Meter. Regulators in certain jurisdictions still use “distance to stop” – because in the 70’s and 80’s direct measurement of braking efficiency to an accuracy of 2%. The regulations will “catch-up” eventually.

Can I store two tester ID numbers in the meter?

No, only one ID can be stored. Please press “N” on the Examiner ID prompt to reset it.

How long does my warranty last?

12 months parts and labour. 3 months parts and labour for repairs.

My time or date is incorrect.

If the time is incorrect by one hour, check the daylight saving setting. Otherwise, contact us

and a technician will assist you.

 

How do I get the latest version of the download software for my brake meter? The latest version of the download software is available for free download on our website.

 

My download software / datalogger isn’t working.

Check that all cables are connected securely and are not damaged. If you are running Windows 2000, you must use the new Windows-based software, since the old MS-DOS data logging software is not compatible. You can download the latest download software free from AutoTest website.

 

How do I clear the datalogger?

At the Ready > prompt, press “L” to enter the datalogger menu. Press “C” at the datalogger menu to wipe all saved test data

 

Why is the speed wrong?

The device is not fastened properly, or has been turned on before fastening in the test position. Figure 1 shows correct test position. Needs to be seat belted into the passenger seat with the lid open and closer to the windscreen, not resting on the back

of the chair. Alternatively, you can place on the floor of the passenger seat facing the same direction.

Never hold on your lap for the test, between your legs, or on the floor of the driver’s side

 

Figure 1: AutoStop brake meter in position ready for testing. Secure in position before turning on and starting any testing.

I’ve lost my manual. Where can I get a copy?

You can download the latest version of our product manuals on the AutoTest website.

How do I change units from % to G?

At “ready” press “x” then “A”, pressing “A” repeatedly will toggle between units.

How do I change to daylight saving?

At ready press “T” then “D”, an asterisk will be displayed beside the time indicating Daylight saving.

How to check battery level?

Press “B” at Ready> screen.

Why does the screen show prelude and not register a brake test?

Please check pedal sensor reading. Press “c” at Ready>. Press “c” again, screen should show 0.XX N. Press on pedal sensor and see if the reading goes up accordingly. If there is a delay or the reading is not rising, please contact us.

I’ve lost the License code for using my Brake Meter with the Data logging software.

Please contact our service department with the unit’s serial number at the ready and they will assist you in generating a new code.

 

Why the Brake Meter turns off while printing, even it has been charged overnight?

The battery is not holding charge and needs to be replaced. Send it in to us for a replacement.

The charging light is not tuning on when I plug in the charger.

The charging socket may be damaged, or the LED may be blown. Send it in to us for repair. Please also send in with the charger you are using.

The Brake meter turns off in the middle of a test or print out, but it shows 100% battery.

The battery is not holding charge and needs to be replaced. Send it in to us for a replacement.

Why the keypad shows 12V Input but I need to use a 14V charger?

That means 12V non-regulated. It should be shown as 14v if the charger output is regulated. We recommend using the charger that came with the Brake meter only. Never use a 12v regulated charger, it will drain the battery. You can purchase a new charger through our website or your local distributor.

The charging light is not going off even when the battery is fully charged.

The charging light only indicate if a charger is plugged in, it won’t change according to the battery level.

My computer does not recognise my Brake Meter when plugged in via USB.

Please install the USB drivers included with the Brake Meter software, these are located in the ‘USB drivers’ sub-folder of the main folder where the datalogger was installed to (Typically: C:\Program Files (x86)\AutoTest\ Maxi and Heavy Datalogger).

Please contact us for further assistance if this still doesn’t recognise your Brake Meter.

How do I find which Comm Port number my Brake Meter was assigned?

Open ‘Device Manager’ and expand ‘Ports (Com & LPT)’. Search the list of devices for ‘USB Serial Device’ and to the right of its name will be the Com port number.

How do I use my Brake Meter with serial connection with newer desktops or laptops that don’t have a serial ports?

It is still possible to use a Brake Meter with serial connection on newer PCs that lack serial ports by using a USB-to-serial converter. Compatibility with individual converters may vary however and AutoTest can only offer minimal support in assisting you when using one.

How do I change the display views for km / mph, the unit of acceleration, graph mode etc? Refer to the manual, Section 4.

 

 

Brake meter will not turn on

Battery may be flat- charge unit for 12 to 16 hours. Battery charger has failed – check battery charger output with multimeter, also check condition of fittings. Battery or internal electronics have failed – return unit for servicing.

Brake meter does not record keypad input

Battery may be flat- refer below.

Brake meter turns itself off during use

Battery may be flat- refer below.

No printout

Out of paper = remove printer cover plate and check paper roll. Refer manual Section 4.

Printout illegible or hard to read

Printer ribbon needs replacing- Refer manual Section 5.

“Time out” displayed on printout

Unit not secured into position properly. Foot has been lifted from pedal before vehicle has stopped.

“MEM FAILED” is displayed when Brake Meter is switched ON.

Internal flash memory is not responding or it is faulty. Swtich off the unit and return it for servicing.

“Format Mme? Y/N” is displayed when Brake Meter is switched ON.

Internal flash memory is corrupt or unreadable.Press ‘N’ key to skip formatting. Switch off the unit and return it for servicing. Note: If ‘Y’ key is pressed, all existing data might get erased.

“Reset All? Y/N” displayed when unit is switched ON.

Clock memory is corrupt. Clock battery may be flat. Do NOT press ‘Y’. Press ‘N’ and switch off the unit and return the unit for servicing.

“Accelero Fail” displayed when unit is switched ON.

Accelerometer chip is faulty. Return the unit for servicing.

 

FAQ – Workshop Pro 10

IMPORTANT THINGS TO KNOW

READ YOUR MANUAL INC. ACTIVATION STEPS – This can be found in the USB stick provided in the box, or on our website.

You need to be connected to Wi-Fi to activate your license

New users must activate their license through the Workshop Manager App

You cannot renew your license until it has expired.

 

BLUETOOTH PRINTER:

  • To turn on, hold ON button for a few seconds.

  • Follow prompts in BrakePro app to connect and print.

HOW TO TAKE A SCREEN SHOT OF YOUR RESULTS:

  • Hold Power button and Volume Down button at the same time for a couple of seconds.

  • This screen shot will be saved on the tablet. Go to FILES app and click on IMAGES tab. Then click on the SCREEN SHOT folder at the top to find your image.

  • You can email this image if you set up your emails on this tablet.



When the BrakePro app starts, it shows “Looking for GPS Signal’ for a long time and I can’t use the unit.

Your unit is having trouble acquiring a signal, take the unit outside. Alternatively connect your unit to a Wi-Fi network to assist in establishing a connection, this can reduce start up time considerably.

 

My brake software is expired. How do I reactivate it?

Through the Workshop Manager App. You will need to make sure you have downloaded it, and refreshed the app, as well as the Brake Pro app. You will need to calibrate and pay for your license every 12-months.

 

How do I know what version of software I have?

Go to: SETTINGS > ABOUT > VERSION

(See Fig 1 below)

 

Where can I find my Serial Number?

Go to: SETTINGS > ABOUT > TABLET SERIAL

(See Fig 1 below)

 

When should I calibrate my Workshop Pro? Calibration is required yearly. Every time you renew the license. This can be done yourself through Workshop

Manager app.

*IN NSW YOU MUST SEND YOUR WORKSHOP PRO AND PEDAL EFFORT SENSOR TO US FOR YEARLY CALIBRATION.

 

When do I need to send in my Workshop Pro? You do not need to*. If you are having issues with the Workshop Pro (i.e. Won’t charge or won’t turn on),

you can take the device to your nearest Distributor. Alternatively, call our service line ( 3 8840 3016 ) for advice before sending your unit back.

My unit prompts me to update the BrakePro app but shows an error when it tries to install.

Contact Service Team and they’ll walk you through this issue.

When activating my unit, I get an error such as ‘Address field too long’ or similar.

Please check your address. If the address is very long you may need to abbreviate it. Do not use special characters such as commas or slashes, as these will trigger errors. Just leave a space in their place when possible

 


Figure 1: The About screen shows your softwear version number, tablet serial number, android ID, and your GPS location zone.

 

Figure 2: Workshop Pro in position ready for testing. If the unit is moving in the seat, place on the floor of the passenger seat. Supplied velcro will secure in place.

 

The app is running slowly when sorting out stored tests.

Please clean up tests regularly by transferring them to the computer using the USB cable.

 

The time on my unit is wrong, how do I fix this? Change the time to AUTOMATIC if you had changed it manually. If it’s on network time but still incorrect, connect

to a network to get the updated time.

The time zone may be wrong, so swipe up on the bottom of the screen and press the circle button. Once you’re on the home screen swipe on the middle of the screen to open up the list of apps. Open ‘Settings’ and scroll down to select System Settings. Then select Date & Time. Switch off Automatic Time Zone if it’s on and then set correct Time Zone manually if that is wrong.

My results are in the wrong units, how do I change them?

Open Settings from the Brake Pro app’s main menu and then select Test Results Settings. Choose your desired Units and then press either the house or gears icons to save your choice. You can also change the units for decelaration on the test results screen by pressing on the decelaration readings and choosing from the menu that pops up.

Why am I getting a speed error?

The Workshop Pro is moving relative to the vehicle.

This is a common error when the unit is not secured properly to the vehicle. See Figure 2 on previous page. The supplied Velcro will stop your Workshop Pro from moving,when attached to the carpet floor on the passenger side of the vehicle.

Never hold in your hand for the test, or between your legs, or on the floor of the driver’s side.

How do I delete a saved result?

To delete individual saved test results, open Database on the main App menu. Hold your finger down on the test you want deleted and it will be highlighted in red. You can then select multiple tests to be deleted. Click the trash can in top right corner to delete the selected tests.